By Greg Anderson |
On this post, I will share key insights from our research on Government responsiveness in the Age of ICTs.
In 2013, the Kenyan government started an ambitious plan to digitise public services by adopting ICTs. On paper, the setup is perfect for democracy to be upheld, we read digital strategies and guides that would transform Kenya into a digital nation. Democracy calls for responsiveness from all stakeholders, manifesting in two way communication. Is this the case on all the digital platforms? Ourresearch question was, how has Kenya fared over the years after the adoption of digital tools?