- Social media tools were deployed to mount vitriol against perceived enemies, along the usual tribal contours that define our politics while degrading our capacities as a united nation.
- Many government agencies have deployed ICT platforms to share documents that were previously inaccessible in their “hard-copy” state.
By John Walubengo
Have ICTs enhanced political participation, social accountability, public service delivery and citizen engagement in East Africa in the recent past?
These were the research questions behind a study commissioned by CIPESA, a regional think tank focusing on ICTs in East and Central Africa.