Government’s Digital Transformation

 By Nasubo Ongoma |
 
The Kenyan government is at the forefront of embracing digital technologies, with the adoption of ICTs for efficient and timely service delivery. For example, ecitizen, MyGov, Nexus (hardly updated), active social media pages (Immigration, KRA, Huduma) and the most recent web portal, Delivery.This year, we are studying the dynamics of government communication with citizens on the ICT tools launched, specifically, the response mechanisms.

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