Bridging the Digital Divide: Internet User Journey

By Nasubo Ongoma |

Digital divide is mostly linked with access, the means to bring more people online. The Merriam Webster dictionarydefines it as “the economic, educational, and social inequalities between those who have computers and online access and those who do not”. To bridge the gap, requires a proper interpretation of what it means to go online and what prevents one from going online. Economic inequalities involves the cost of access, devices used, pricing and network availability. Educational inequalities are the skills needed to go online and how to communicate it. Social inequality entails how different populations differ in their ideologies. According to ITU, there are several factors to consider to bridge the digital divide, 1) readiness in terms of the network infrastructure, 2) intensity, measuring the level of ICT usage and 3) impact, which are results and outcomes.

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