ToroDev Conducted Internet Skills and e-Participation Trainings for Technical Staff in Four Pilot Districts of Rwenzori Sub-region, Western Uganda

News Update |

The orientation aimed at empowering district technical staff from Kabarole,Ntoroko,Kyenjojo and Kyegegwa districts with internet skills, access and usage of the MML e-Participation functionality, especially the e-Decision Making component that enables them to provide feedback on citizens’ concerns on public service delivery.

Participants in a group photo at royal cortege hotel in Kyenjojo

The two training’s were held on 12th & 14th March, 2019 one at Ataco Country Resort Fort-Portal and the other one at Tooro Royal Cortege in Kyenjojo district. The two Training’s were attended by fifty two (52) participants including District Information Officers, District Speakers, District planners, District Health Officers, Chief Administrative Officers, District Community Development Officers, Inspectors of Schools, Security Officials, District Residence Commission, District Education Officers and Media from Kabarole,Ntoroko Kyenjojo and Kyegegwa districts.

District Technical Staff for Kabarole and Ntoroko after the training

I appreciate ToroDev for coming up with this system; I know it will help us to gather many issues from grassroots that can help us to plan and budget well for the country. I request district officials to use this system and inform others about it.” Said Kato Saad Assistant Chief Administrative Officer Kabarole while giving opening remarks.

Assistant Chief Administrative Officer Kabarole while giving opening remarks.

The Assistant Chief Administrative Officer Kabarole further asked for fairness in giving accountability and called upon officials to give accountability whenever they are asked. More still he commented that it’s the duty of every duty bearer to address issues gathered through this system.

I thank ToroDev for initiating MML system, we promise to someone of the issues generated through the system to plan and advocate for improved service delivery.  This system will help us to get evidenced data which can help in making decisions”.  Said   Businge Daniel Assistant Chief  Administrative Officer  Kyenjojo.


  • MML system promoted
  • District Staff empowered with Knowledge on e- decision module.
  • Knowledge and information on the role of ICT in improving service delivery shared
  • Action Plans Set

 Key Comments from Participants

I call upon NGOS to plan with local government as one way services can be improved. Joint planning helps in proper resource allocation and reduces on resource duplicating.” Said Evelyn Koburungi Ntoroko District

As Districts local government we need to partner with potential NGO’s to address community challenges especially   challenges affecting mothers and girl child”. Said John Magoba District speaker Kyegegwa.

He further appreciated ToroDev for the initiation of MML e-participation system that reaches community people where services are not at their best. He called upon technocrats and politicians to share information and respond to issues rose from the public if services are to be improved at the lower ground levels.

ToroDev David Kugonza demonstrating MML e-participation system.

We need to join efforts to address the cancer of Poverty.  We should engage people to do development activities and I request ToroDev to create avenues where SDGs can be popularized”. Said Musinguzi Daniel District Planner Kabarole.

The planner further said to address service delivery issue the CSOs – district must join hands. I call upon ToroDev to keep the CSOs- district Forums more vibrant

MML e-participation system is a good initiative, let us use it and our work will be easy. I call upon everyone to inform others about this system, let us promote it and encourage others to use it”.   Said Abwooli Yafesi DCDO Kyenjojo district

Abwooli Yafesi DCDO Kyenjojo district During the training at Royal Cortege Hotel in Kyenjojo district.

Developing partners should not keep blaming the government but join efforts to address key service delivery issues in societies”. Said Kusemererwa Maureen DEO Ntoroko district.s

I call upon duty bearers to share information when ever citizens request for it.  Public Information should be displayed on notice boards for ease accessibility” Said Mr.Ainganiza Steven District communication Officer Kabarole

 Action plan

“ToroDev should invite key duty bearers to respond to issues raised through the system. The responsible duty bearers should be notified a week before they are hosted on radio or physical meeting. They should be given an invitation letter and a concept of what to respond on. Chief administrative officer should be copied to.” Said Ainganiza Steven district communication officer Kabarole

ToroDev should submit radio work plans to district officials on a monthly basis. This will help them to plan and prepare early before they are called on radio to respond to issues.”  Said  Kahuma Edward District Speaker Ntoroko

“I call upon all Technical staff to actively use MML system and respond to most service delivery issues raised by citizens.”  Said Tibakanya Gertrude District education officer Kyenjojo.

ToroDev  Should notify duty bearers on most urgent issues raised through the system.This can be done on a weekly basis.”   Said  Mugume Shaban District IT Officer Ntoroko

“I request all District IT and information officers to link MML e-participation system to the district  local government websites” Said  Karuhanga Charles IT officer Kyegegwa.

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